Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

Once the call is made the next step in the restoration process is assessment. The process of assessment is the process of understanding. It's the work of understanding the scope and size of the water damage event. It's also a moment to take some initial measures to prevent further damage. It's ensuring that the source of the water damage is extinguished, it's ensuring the property is stabilized until a plan can be made.

This second step of assessment isn't overly complicated or involved, but it is important. 

Once on site our teams use advanced tools to check moisture levels. Rightly understanding what areas are affected helps limit the scope and save our customers money.  

You can trust SERVPRO of Miami Lakes to serve your family or business and be a reliable partner throughout the restoration process.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction